Profil de vovasimonyan

Apprenti pisteur

 • 

3  messages

mercredi 1 janvier 2025 04:39

Question about internet package data usage calculation

Hello everyone,

 

I am an Orange customer and currently using a 9GB internet package. Since December 6, I activated this package, and on December 28, I activated a new 9GB package.

 

My phone's mobile data function shows that I have used only 7.68GB, but my first 9GB package has been fully consumed.

 

I am curious about how Orange calculates the data consumption. Is it possible to get a detailed report or explanation of how the usage is calculated?

 

If anyone has faced a similar issue, I’d appreciate any advice or help.

 

Best regards,

Volodya Simonyan 

1 pièce jointe

Pisteur vétéran

 • 

42  messages

il y a 6 mois

This is the calculation of your Xiaomi phone and not of Orange.

You can have a look at your real usage in the Orange app or in the Orange Customerzone here https://www.orange.be/nl/e-services/login

Loading...