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Topic gestart op: 24-06-21 16h32
Antwoorden: 6 antwoorden
Opgelost! Ga naar de oplossing.
Hallo,
I want to change my prepaid plan to a monthly plan. However, when I want to do that online, it asks for some personal details which I don't understand.
In addition to Rijksregisternummer which I have that, it asks for "Nr. van Belgisch identiteitsdocument" and I don't know what is that. There is a 9-digit serial number of top of identity card, but it doesn't accept that.
Any idea?
Opgelost! Ga naar de oplossing.
Well my card looks like thisThe card number is on top right. However, mine doesn't start with 'B'. It is just a number.
In the form, I added a 'B' in front of the number and I was able to continue. However, in the next step I received an error that the card number is invalid.
Anyway, ik moet naar Orange winkel gaan!
Thanks for the suggestions
Right @27021984 You'd better go to a shop. Success
That is not a Belgian ID, but a residence permit.
Best you call orange support at 5900, so they can help you.
Kind regards
Small typo in your message, the Orange support number is 5000.