Flybox internet really slow

[floraa96]

My internet flybox is very slow and sometimes does not work at all. 
I do not understand why my mobile 3G / 4G works fine. Any help?

[Superbonbon]

@floraa96 You could accept my answer as a solution. This would help you and other Orange Tribe users who have similar issues.

Kind regards, and stay safe! 👍

Superbonbon

[Totem]

My internet flybox is very slow and sometimes does not work at all. 
I do not understand why my mobile 3G / 4G works fine. Any help?

Ugh @floraa96,

I see that @Superbonbon has already helped you, did you also check your consumption? Didn't you use up all your bundle? Because if you are out of bundle, your speed will automatically be throttled.

You should normally have received the user guide when you got/bought your flybox. You can still check out the FAQ of the Flybox for more info.

May the spirit of the tribe be with you.

Totem

[Superbonbon]

@floraa96 Hello, in order to help you I need to know one thing. Which kind of subscription do you have?

[floraa96]

I have the €20 p/month option