Apprenti pisteur
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3 messages
Question about internet package data usage calculation
Hello everyone,
I am an Orange customer and currently using a 9GB internet package. Since December 6, I activated this package, and on December 28, I activated a new 9GB package.
My phone's mobile data function shows that I have used only 7.68GB, but my first 9GB package has been fully consumed.
I am curious about how Orange calculates the data consumption. Is it possible to get a detailed report or explanation of how the usage is calculated?
If anyone has faced a similar issue, I’d appreciate any advice or help.
Best regards,
Volodya Simonyan
streulma1987
Pisteur vétéran
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42 messages
il y a 6 mois
This is the calculation of your Xiaomi phone and not of Orange.
You can have a look at your real usage in the Orange app or in the Orange Customerzone here https://www.orange.be/nl/e-services/login
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