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Discussion créée le: 26-08-22 17h42
Réponses: 7 réponses
Dear Orange Technical Support,
*Technical Question*
Hallo,
We use IKEV2 VPN protocol for the EU office. I tried to establish a connection, but it never works. I cannot work from home because of this.
Can you enable this for my home internet and mobile phone connections?
If I cannot work from home, then I need a new ISP.
Regards,
S
PS. if you provided an official message to Support, such as email, and online form, or even get old telephone*, then I would not have to post on a public forum to get your attention, would I?
* when I phoned you in French. you tell me immediately that you cannot speak English, and hang up.?! I spoke in French. When I spoke in English, you passed me around your colleagues for 20 mins and then hung up. So, the phone number does not actually work. I won't use FB or other social media for business.
Hi,
I got through and raised a ticket. Technical Support will look at it next week.
Fingers crossed, then
success
For extra info:
OpenVPN UDP works
OpenVPN TCP works
WireGuard works.
IKEv2 fails.