Go Plus - no signal!

[bencze78]

Help!! I received the below message this morning and since then I have no signal!!! I restarted my phone several times but nothing!! Maybe it's because I'm not in Belgium but I can't go back for two weeks!! Please let me know if you know how to solve the problem, I need my GSM for telework!!!

"Info Orange. Votre abonnement mobile devient Go Plus. Si le signal réseau disparait durant le changement veuillez redémarrer votre téléphone et toute rentrera dans l'ordre."

[They]

C’est vrai ça 

[investbanking]

Where are you exactly at the moment ? The only thing I can advise you is to contact the Orange customer service via 5000 or via Twitter, Facebook or Messenger. You will not get any help here because we are only customers or former customers and do not have the tools to help you. 

[bencze78]

Thank you, but I can't call 5000 because I don't have a signal. I've already contacted Orange through Facebook Messenger but my message wasn't even read. This is extremely non-professional from Orange...and they are communicating this change to customers as a 'bonne nouvelle!'. Most ridiculous.