I payed for 150GB why only 13GB now?

[Faylim]

Hi all, 

I have the flybox.

It's extremely slow.

It should have 150GB but I only seem to get 13GB! 

Has anyone else had this problem? 

I've phone called orange (no answer after 30 mins) 

I've emailed orange (no response to any email address I found). 

Overall it's very frustrating as this has been going on for week now. 

Anyone able to help? 

Faylim

[bulrog]

Do you pay 15€ or 20€ ?

[Faylim]

20 euro

[Kamuflage]

Same problem. They kidding?

[Faylim]

Hi, 

OK, good news. I have finally got a response on twitter messenger. 

What's good is that they have given me a "gift of 50 GB. These GB will be activated tomorrow" 

But what's bad is that I thought I was meant to have 150GB, not 13GB. 

So I'm still not even getting what I originally payed for. 

Feilim 

[bulrog]

Hi,

You don't really have 150 GB ... you have 15 + 35 GB in peak hours and 100 GB in off-peak hours. If you use all your GB in peak hours, you no longer have access to your 100 GB in off-peak hours even if you have not exhausted your 100 GB.