Profil de 27021984

Apprenti pisteur

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2  messages

jeudi 24 juin 2021 14:32

Nr. van Belgisch identiteitsdocument

Hallo,

I want to change my prepaid plan to a monthly plan. However, when I want to do that online, it asks for some personal details which I don't understand.

In addition to Rijksregisternummer which I have that, it asks for "Nr. van Belgisch identiteitsdocument" and I don't know what is that. There is a 9-digit serial number of top of identity card, but it doesn't accept that.

Any idea?

Solution acceptée

Ervaren verkenner

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7.5K  messages

il y a 4 ans

@27021984  I've marked the number on the image below

hope this helps

Capture.JPG

Pisteur confirmé

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7  messages

il y a 4 ans

It should be the 'card No' on the front of your Belgian Id card.

Kind regards

Apprenti pisteur

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2  messages

il y a 4 ans

Well my card looks like thisThe card number is on top right. However, mine doesn't start with 'B'. It is just a number.

In the form, I added a 'B' in front of the number and I was able to continue. However, in the next step I received an error that the card number is invalid.

Anyway, ik moet naar Orange winkel gaan!

Thanks for the suggestions

Pisteur confirmé

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7  messages

That is not a Belgian ID, but a residence permit.

Best you call orange support at 5900, so they can help you.

 

Kind regards

Ervaren verkenner

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7.5K  messages

Right @27021984 You'd better go to a shop.  Success

Pisteur expérimenté

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34  messages

Small typo in your message, the Orange support number is 5000.

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