Profiel van Pansardi

Apprenti pisteur

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1 Bericht

Credit balance

Hello, 
 
I've just got into your website to top up my prepaid sim card. It's temporary cause I'm only travelling around for some days. 
 
I've already topped up 5€ but my profile is showing a credit balance of 619.422,00€ which is beyond unbelievable. I don't even have that amount in my credit card.
It gave me a terrible shock followed by tachycardia. 
 
I've called your costumers support but no one knows what is going on. 
 
Thanks in advance, 
 
@panzardi 

Super User

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11.2K Berichten

@Pansardi  thats a big amount so you can call everbody 🙂

When the customer support dont now than its better to make a case and see whats wrong. Here is no customer support we are al clients off Orange so whe cant see wahts wrong. Better to call de support line 5000 en let hem find out whit a case. 

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