Profiel van GR18

Apprenti pisteur

 • 

2 Berichten

Extremely slow internet speed with my flybox

Hi there!

I live in Heverlee in Leuven and it is 2 days now that my internet connection is extremely poor (0,5 mbs). I have already turned off and on my modem but without relult. Even reset it and again no result. Any idea what is going on? Thank you.

Super User

 • 

7.7K Berichten

@GR18 I see that you have already done the usual steps

I'm afraid that the only thing left is to call the number 5000 or send a message via Facebook/Messenger

good luck,

Apprenti pisteur

 • 

2 Berichten

Gregory thanks for your answer!

The thing is that I am calling this number but nobody answers...Yesterday I was waiting on the line for an hour and today for two...

Super User

 • 

7.7K Berichten

That's odd @GR18 Have you tried Facebook ?

Or you can try 5000 again.  It may take some time to get someone on the line because every one is busy.

I have only needed the 5000 once.  Took 15 min to be able to speak to someone

ps: Have you tried to put the flybox closer to a window ?

Apprenti pisteur

 • 

1 Bericht

Hi !

Same for me, did you check your data consumption ?

It appears I used the 50GB available during the day therefore my connexion is very low... and it is supposed to switch to normal from 18.00 to 8.00 (for the 100GB left) but in my case it is still super slow so I will try to contact the after sales.

Good luck !

Super User

 • 

7.7K Berichten


@Nath24  a écrit :

Hi !

Same for me, did you check your data consumption ?

It appears I used the 50GB available during the day therefore my connexion is very low... and it is supposed to switch to normal from 18.00 to 8.00 (for the 100GB left) but in my case it is still super slow so I will try to contact the after sales.

Good luck !


Correct, @Nath24 That's another possibility

4.4K Berichten

@GR18 En francais ça dit quoi , c'est un site Français et non ANGLAIS donc si possible écrire en Français et non pas dans une autre Langue merci beaucoup de votre compréhension

Super User

 • 

7.7K Berichten


@Anonymous  a écrit :

@GR18 En francais ça dit quoi , c'est un site Français et non ANGLAIS donc si possible écrire en Français et non pas dans une autre Langue merci beaucoup de votre compréhension


@Anonymous Et si la personne ne parle pas Français ? N’a-t-elle pas le droit de s’exprimer ?
Si vous voulez savoir ce que cela dit en Français, Il y a le traducteur de Google

Loading...