Without connection at home

[aro]

Dear Orange

I just changed my mobile provider from proximus to orange

but i think it was a bad decision because there is no coverage at my home 

When i checked on the map - there is only a small spot without coverage, and this is exactly my home!

catastrophe!!!

are you going to do something with that?

(I life in Moxhe - 4280)

[guilite]

Bon, je reviens sur ma question:

Reçu femtocell lundi et toujours pas de SMS ce mercredi.

Je branche?

[guilite]

Bonjour,

Mon problème se situe au niveau des appels.

[aro]

Hello Totem

Thanks for your message 

No one couldn't call me and I couldn't cal anybody 

I have my own business and contact with my clients is very important for me all the time 

Sorry and thanks for explanation 

Regards 

Aro

[guilite]

Bonjour,

Je confirme. J'habite à Ciplet, à côté de Moxhe et le signal de l'antenne d'orange est faible. Ce serait bien de faire quelque-chose. 

L'antenne Proximité, elle, est juste à côté de ma maison.

Dommage.

[investbanking]

If you don't have coverage at your place, you can terminate your contract with Orange free of charge. Mobile contracts in Belgium can be terminated at any time free of charge except if you buy a smartphone with a bundle. Then you get an amortization table and you have a fee to pay if you terminate your contract before the normal end date.

So look at your contract with Orange to check if it is for an undetermined period of time or if it is a 1 or 2 year(s) contract. If it is free of charge, then you can port your number back to Proximus or go to BASE if you want to.