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Without connection at home

Discussion créée le: 17-06-20 16h52

Réponses: 34 réponses

aro
Pisteur expérimenté

Without connection at home

Dear Orange

I just changed my mobile provider from proximus to orange

but i think it was a bad decision because there is no coverage at my home 

When i checked on the map - there is only a small spot without coverage, and this is exactly my home!

catastrophe!!!

are you going to do something with that?

(I life in Moxhe - 4280)

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34 RÉPONSES 34
aro
Pisteur expérimenté

Thank you very much 

I appreciate 

Regards 

bulrog
Sage
Sage

exact. I considered, a little quickly, that the sale had been made remotely given this period of confinement.

Je suis un client. Je ne parle pas au nom d'Orange. Mes avis ne peuvent remplacer les informations de la page Support, les conditions générales ou les informations données par le personnel d'Orange au 5000, sur Messenger, Twitter ou en magasin.
aro
Pisteur expérimenté

Hi

Sorry for disturbing you again

I have a problem with my number

I can't move to proximus because my number has been delete at your base

Is it normal?

Proximus can't do anything because you deleted my number

Did you delete my number because your angry?

investbanking
Guerisseur expérimenté

I really advise you to reach the customer service department by Facebook, Messenger, Twitter or via 5000. Most of us who reply are customers and we do not have access to your personal information.

If you want to terminate your contract by porting your number, it has to remain active. DO NOT terminate it yourself otherwise you will not be able to port your number back to Proximus 

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aro
Pisteur expérimenté

ok

thanks a lot!!!

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