Kouklia's profile

2 Berichten

Can not use mobile internet in EU.

Hello,

I can not use my phone outside of Belgium but still in EU. I thought something setting is not ok, so checked with an apple guy and found it is ok. It shows a company name at netwerkselectie, data roaming is on and SMS is sent from orange that you are in xxx and you can surf as in Belgium. 
additionally when I connect my iPad to iPhone, I can surf with my iPad  

can someone guess what is wrong with this please?

thanks  

 

 

 

 

Geaccepteerde oplossing

Moderator

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112 Berichten

Hey Kouklia, this doesn't normal indeed. Did you contact the customer services already either by phone or on Social Media? They definitely can help you further.

2 Berichten

Thanks Yannick! I will try to reach them!

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