Traveling with Southwest Airlines through Chicago O’Hare International Airport (ORD)? Passengers should check their booking confirmation, boarding pass, and the latest airport information displays for the correct airline, check-in area, and departure gate before traveling. Southwest Airlines does not currently operate scheduled passenger service from Chicago O’Hare International Airport (ORD). Southwest’s Chicago operations are based at Chicago Midway International Airport (MDW).

Southwest Airlines ORD Terminal Information

Check-In at ORD

Southwest Airlines does not currently have a scheduled passenger check-in operation at Chicago O’Hare. Passengers whose itinerary shows ORD should verify the operating airline, flight number, and booking details before arriving at the airport.

For Southwest flights in the Chicago area, passengers should generally check their itinerary for Chicago Midway International Airport (MDW) rather than ORD. Southwest currently lists its Chicago service at Midway, with operations across Terminals A and B.

Passengers should confirm the latest Southwest check-in counter, baggage-drop location, and gate information through their boarding pass and Southwest flight information.

Southwest Airlines Departures

There is currently no dedicated Southwest Airlines departure operation at Chicago O’Hare International Airport. Passengers should verify their departure airport carefully before traveling.

Southwest's Chicago Midway information currently lists Terminals A and B with multiple gates.

If a Southwest itinerary displays ORD, passengers should review the complete reservation to determine whether ORD is associated with another airline, a connection, or another part of the itinerary.

Southwest Airlines Arrivals

Southwest Airlines does not currently operate scheduled passenger arrivals at ORD. Passengers arriving at O’Hare on another airline should follow airport signs for baggage claim, connecting flights, ground transportation, and other airport services.

Passengers connecting through ORD should allow adequate time for baggage collection, security procedures, terminal navigation, and reaching their next flight. O’Hare's Terminals 1–3 are connected, while Terminal 5 is separately connected by the Airport Transit System and Terminal Transfer Bus.

Services at Southwest Airlines ORD Terminal

Because Southwest does not currently operate from ORD, Southwest-specific check-in and baggage facilities are not available at the airport. General O’Hare passenger services include:

• Flight information services
• Baggage services
• Security screening
• Customs and immigration facilities
• Restaurants and cafés
• Retail stores
• Wi-Fi access
• Charging stations
• Accessibility assistance
• Airport lounges
• Ground transportation
• Connecting-flight facilities

O’Hare provides charging stations throughout its terminals, including multiple locations in Terminals 1–5.

Getting to the Southwest Airlines Terminal at ORD

Passengers traveling with Southwest should carefully verify whether their flight departs from Chicago Midway International Airport (MDW) rather than O’Hare. Southwest's current Chicago airport information identifies MDW as its Chicago airport, with service from Terminals A and B.

Travelers who are actually departing from ORD should follow the terminal and check-in information shown on their operating airline's booking and boarding pass.

Passengers transferring between O’Hare terminals can use the Airport Transit System or, for eligible connecting passengers, the Terminal Transfer Bus.

Frequently Asked Questions

What Terminal is Southwest Airlines at ORD?

Southwest Airlines does not currently operate scheduled passenger service from Chicago O’Hare International Airport (ORD). Southwest's Chicago service is based at Chicago Midway International Airport (MDW).

What services are available for Southwest Airlines passengers at ORD?

Southwest does not currently have dedicated passenger check-in or baggage facilities at ORD. Travelers can use O’Hare's general airport services, while Southwest passengers should verify whether their actual flight departs from Midway.

Where does Southwest Airlines check in in Chicago?

Southwest Airlines passengers should check their itinerary for Chicago Midway International Airport (MDW). Southwest currently lists its Chicago operations at Terminals A and B at MDW.

What should I do if I need help with my Southwest Airlines flight?

Passengers can review their booking confirmation and contact the appropriate airline or airport support service for assistance with flight details, check-in, baggage, or travel arrangements. The number +1-855-268-4012 may also be used as a travel-support contact where applicable.

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