Pisteur confirmé
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3 messages
Installation LOVE tarde
Hello all,
2019/ it taking two call to 5000 a day for a month to have internet installed at home .
the staff doesn’t seems to know really what need to be done and I have been sent between call back and make the request via our website orange.
Its been one month still no response . No internet.
i want to cancel all my orange contract and no one to response to my question!!!!
ORANGE: I am so disappointed of the business behaviour towards a clients. It’s a disgrace for such an established company.
I will advise friends and family not to opt for you as that seems to be our only power as client.
Bye bye orange !!!
investbanking
Guerisseur expérimenté
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553 messages
Hello,
Tribe is a forum where customers help each other. It isn't the best place to get in touch with the Orange team.
In Belgium Orange uses the cable connection of VOO or Telenet depending on the region you are living in. I do not have the tools (I am just an Orange genuine customer just like you) to see exactly what went wrong with your activation of your internet and TV bundle.
I can advice you to fill in a complaint on Twitter or Facebook. Orange Belgium has 2 Twitter accounts (@OrangeBEFR and @OrangeBENL) and a Facebook page. The team there is quite reactive and should be able to help you solve that issue.
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