Apprenti pisteur
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2 messages
Can not use mobile internet in EU.
Hello,
I can not use my phone outside of Belgium but still in EU. I thought something setting is not ok, so checked with an apple guy and found it is ok. It shows a company name at netwerkselectie, data roaming is on and SMS is sent from orange that you are in xxx and you can surf as in Belgium.
additionally when I connect my iPad to iPhone, I can surf with my iPad
can someone guess what is wrong with this please?
thanks

Solution acceptée
YannickV
Modérateur
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111 messages
Hey Kouklia, this doesn't normal indeed. Did you contact the customer services already either by phone or on Social Media? They definitely can help you further.
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